The DOJ accuses Adobe of trapping users in subscriptions.
  • Aurenkin@sh.itjust.works
    59·
    5 months ago

    There needs to be a law that cancelling a subscription should be available through the same channels as subscribing and take approximately the same or less effort on the part of the customer. It seems like such a law would just be common sense unless I’m missing something.

    • Ace! _SL/S@ani.social
      20·
      5 months ago

      It seems like such a law would just be common sense unless I’m missing something.

      The answer is lobbying, corrupt assholes and loads of $$$

      Also, this is a law in countries that aren’t getting fucked so much by their government

    • jeffw@lemmy.worldOPM
      11·
      5 months ago

      Not shitting on journalism but some news outlets pull that shit too. “Click here to subscribe!” And “sorry, you will have to call us during business hours to speak to an agent about canceling your subscription”

      • 9point6@lemmy.world
        5·
        5 months ago

        Gyms are the worst for it, a friend of mine was recently told they had to come in person to cancel—they were planning to move to a different part of the country, so then had to make a pointless trip to the gym instead of spending that time packing.

    • Sir_Kevin@lemmy.dbzer0.comEnglish
      6·
      5 months ago

      Agreed, but until then there are virtual credit cards. Won’t let me cancel? Fine, my card just stopped existing.

    • lnsfwuser@lemmynsfw.comEnglish
      1·
      5 months ago

      We have that in California, it’s great! I haven’t had to navigate a stupid phone cancellation tree in years.

  • FIST_FILLET@lemmy.ml
    20·
    5 months ago

    about fucking time. fuck you for eternity adobe i will hold the grudge for you until i die. fuck you for taking extra money from me while i was a student. i will never in my life pay for anything adobe again

  • Psythik@lemmy.world
    171·
    5 months ago

    It is always morally correct to pirate Adobe products. (Or anything that runs on a subscription model, for that matter.)

  • geogle@lemmy.world
    8·
    5 months ago

    Can we sue them also for making Acrobat too hard to use? I swear that app gets slower with each update.

    • orcrist@lemm.ee
      41·
      5 months ago

      No, but you could stop using Adobe. There are several excellent free alternatives available.

    • skuzz@discuss.tchncs.de
      3·
      5 months ago

      PDF X-Change editor, WunderShare PDFElement (although their license is a bit annoying), and other can easily replace Adobe for editing PDFs. Probably are some open source options as well.

      SumatraPDF for viewing. As others had mentioned, Preview.app on Mac has always been pretty robust.

    • orcrist@lemm.ee
      3·
      5 months ago

      Your challenge is accepted. We will happily prepare for that. I’m not sure it will turn out how Adobe wants it to turn out, though.