The men called DoorDash customer service and pretended they had lost access to the accounts, then drained them, the indictment alleges.

When faced with these requests, DoorDash customer service reps would ask for some form of verification. The indictment states that the men would use the personal information of the Dasher, such as their phone number, date of birth, recent transactions, or even the last four digits of their driver’s license, to authenticate themselves.

  • gex@lemmy.world
    18·
    1 month ago

    DoorDash would ask the men for selfies to prove their identity as the Dasher before changing the account information. In response, they would send pictures of themselves.

    Top notch security right there