Class action filed over price hikes on plans with Un-contract price guarantee.

  • kitnaht@lemmy.world
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    4 months ago

    CenturyLink is doing this to their customers too – Their contract says “If we raise the price, you can cancel the service with no penalties”

    Doesn’t that fucking negate the WHOLE purpose of a price guarantee?

    The purpose of the price guarantee is to guarantee having that service at that price. The guarantee is guarantee of service too.

    • Nollij@sopuli.xyz
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      4 months ago

      It negates the point of a contract. What kind of contract even has a term of length without a set price?

      • Zorque@lemmy.world
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        4 months ago

        The kind designed to get people to sign up. They can worry about making more money off them later by deciding not to honor it.

    • bluGill@kbin.run
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      4 months ago

      At least you can get out.

      inflation is a thing and so all unlimited time fixed price contracts are suspect.

    • RememberTheApollo_@lemmy.world
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      4 months ago

      The point of the price guarantee was to get customers to sign up at a profitable rate. Once they stopped becoming profitable they’re fine with you no longer being a customer, they’ll just reel in new ones with introductory pricing or other standard sales pitches.